01
Remember why a prospect paused
Keep the preferred floor plan, budget, move date, and reason for waiting on the same prospect record. Follow-up starts with what they actually wanted.
Use cases/Reengagement
No prospect goes cold in your pipeline.
Bevado remembers who wanted to lease in the spring and who went quiet after a tour. It reaches back out at the right time with the right units.
TRIGGER
New lead created
Jordan Reyes · Northwind
AI lead scoring
Score 87 · High intent
Field branch
3 paths evaluated
Score ≥ 80
AI outbound call
Connected · 4m 12sBook appointment
Tue · 2:30 PMScore 40–79
Send email
Opened · clickedRun code
200 OK · 142msScore < 40
Create ticket
Ticket #4821 · openHow Bevado handles reengagement
One conversation.
Every next step connected.
02
Reach out when there is a reason
Use an availability change or an agreed follow-up date to restart the conversation. Apply your contact preferences and outreach rules to each sequence.
03
Make the next step easy
Answer new questions, offer a tour, or hand the prospect back to leasing with the full history. Track the response and next action in your CRM.
An example workflow
What happens in practice.
Your community’s information, your operating rules, and a shared resident record guide every step.
- 1
Bevado
A toured prospect goes quiet for two weeks
- 2
Bevado
Recalls the floor plan and price point they wanted
- 3
text
Texts a matching new listing and reopens the conversation
Your systems.
Your team in control.
Connect the context
Bring together your PMS, CRM, calendars, community policies, and approved workflows. Scope the required connections with our team before launch.
Set the boundaries
Your team defines what Bevado can answer, which actions it can take, and when a person needs to step in. Approvals and exceptions follow your operating rules.
Keep the history
Conversations, captured details, and follow-up actions stay connected. A handoff includes the context your team needs to continue.
Zest Properties
300% more leasing showings. 32 hours back each month.
Zest reports delinquency outreach completed in five minutes, with similar payment results.
Read the customer story →Keep exploring
From the first tour to the next renewal.
One connected AI for leasing, maintenance, payments, and the people who call your communities home.
01
Leasing
Inquiries from any source get an instant response. Bevado qualifies the prospect, books the tour, and nurtures them through application with full context.
Explore leasing →02
Maintenance
Residents report issues in their own words on any channel. Bevado triages, creates the work order in your PMS, and keeps the resident informed.
Explore maintenance →03
Rent delinquency
A polite text first, then a call that knows the resident and their history. Consistent every month, and it stops instantly when your kill switch flips.
Explore rent delinquency →04
Renewals
Bevado knows who had three HVAC outages and who has been happy for two years. Your team sends the right offer instead of a tone-deaf increase.
Explore renewals →05
Human coaching
Bevado listens to leasing calls, tours, and resident conversations, surfaces specific coaching moments, and turns preferences, commitments, and next steps into structured PMS and CRM data.
Explore human coaching →See reengagement in action.
Walk through your workflow with our team, or try Bevado yourself.