Retail & Ecommerce AI ROI Calculator
See how much your store could save by running customer service, order status, returns, and abandoned cart through an AI receptionist. Built for Shopify, WooCommerce, BigCommerce, Magento, Square, and Clover merchants.
Your inputs
Tell us about your front-office volume
Adjust the sliders to match your monthly volume. Results update live.
Total tickets, calls, SMS, chat, and DMs across all channels and marketplaces.
How long a CX agent typically spends per ticket or message thread.
Salary + benefits + tools + overhead, divided by working hours.
Percent of tickets AI handles end-to-end without agent escalation.
CX teams typically miss these. AI captures them 24/7 across timezones.
Estimated impact
What Bevado could save you
- CX hours returned to your team
- 131hrs/month (1,575 hrs/year)
- Estimated cost savings
- $2,888/month ($34,650/year)
- Payback period
- 3 days
- After-hours contacts captured
- 675 interactions/month
Assumes Bevado starts at $297/month. Real savings depend on your specific workflows and call mix.
Methodology
- • Hours saved = monthly contacts × minutes per contact × deflection rate ÷ 60.
- • Cost savings = hours saved × loaded hourly cost.
- • Payback = Bevado monthly cost ÷ net monthly savings × 30 days.
- • After-hours = monthly contacts × after-hours share. Captured 24/7 by AI.
- • Excludes additional revenue from cart recovery (typically adds 8–15% on top of cost savings).
Industry benchmarks
Numbers behind the calculator
Defaults are sourced from Gorgias, Shopify Plus, Klaviyo, and Postscript merchant benchmarks plus aggregated Bevado customer data.
5–8 min
Avg ecommerce CX contact time
Gorgias 2024 CX benchmarks
40–55%
After-hours ecommerce inquiries
Shopify Plus merchant data 2024
6–12%
Cart abandonment recovery rate
Klaviyo + Postscript benchmarks
Common questions
Retail ROI FAQs
How accurate is the retail AI ROI calculator?
The calculator uses industry benchmarks from Gorgias, Shopify Plus, Klaviyo, and Postscript merchant data, plus aggregated data from Bevado retail customers. It is a directional estimate. Actual results depend on your specific ticket mix, returns volume, and marketplace footprint.
What does Bevado cost for an ecommerce brand?
Bevado starts at $297/month and scales by ticket volume. High-volume brands (50k+ tickets/month) get volume pricing. Book a demo for BFCM-sized operations. Setup is included; there is no implementation fee.
Which ecommerce platforms does Bevado integrate with?
Bevado integrates with Shopify (Plus + POS + Flow), WooCommerce, BigCommerce, Magento (Adobe Commerce), Square, Clover, Lightspeed, plus Klaviyo, Attentive, Postscript for marketing, and Amazon Seller Central, eBay, Etsy, Walmart Marketplace, TikTok Shop for marketplace order lookup.
Can AI really handle 75% of customer service tickets?
For top-of-funnel ecommerce tickets. Order status (WISMO), returns, refunds, sizing, product Q&A. Most brands see 70–85% AI deflection within 30 days of launch. Complex tickets (fraud, escalations, A-to-z claims) are handed off to a human agent with full context.
Does Bevado handle Amazon Seller Central compliance?
Yes. Bevado responses on Amazon never include external links, email addresses, or phone numbers (Amazon ToS violation), all responses stay on-platform and are designed to keep your Account Health and A-to-z claim rate intact.
Ready to capture those savings?
Get your AI workforce for free today. Setup takes under 5 minutes and you can be live on Shopify or WooCommerce before BFCM.