NewTake a 60 second quiz to get a free AI lead audit. Scan my Website
Bevado
24/7 AI Receptionist

AI Receptionist that sounds human and books real work.

Answer every call 24/7 with an AI receptionist that qualifies leads, books appointments, transfers urgent callers, and updates your CRM automatically.

  • Answers every call instantly, day or night
  • Books appointments live during the call
  • Transfers VIP or urgent callers to your team
  • Syncs every call to HubSpot, Salesforce, and more

7-day free trial · No contract · Keep your number

24/7
Always available
1s
Pickup time
20+
Languages
3
Days to ROI
Product demo: Bevado AI Receptionist answering an inbound call, qualifying the lead, and booking an appointment 24/7.

Answering the phone for

Every logo links to a published customer story. Read independent reviews on G2.

AI receptionist (definition): a virtual phone agent that answers business calls 24/7, qualifies leads in natural language, books appointments live on your calendar, transfers urgent callers, and logs every conversation to your CRM. Without human staff on the line.

Last updated . Pricing, plan limits and customer results on this page are taken from the pricing page and published customer stories.

What is an AI receptionist?

An AI receptionist, also called a virtual receptionist or AI answering service, replaces voicemail, missed calls, and legacy answering services with a voice agent that sounds human and actually closes work.

AI receptionist software is a virtual phone agent powered by large language models and real-time voice. Unlike voicemail, it actually talks to your callers, answering questions, capturing details, qualifying intent, and booking appointments on your calendar live. Unlike a traditional answering service, it never sleeps, never goes on break, and never costs $200 a missed call.

Bevado’s AI receptionist is trained on your business. Your services, your pricing, your FAQs, your tone, so every caller gets a consistent, brand-accurate experience, every conversation is transcribed, summarized, and pushed straight to your CRM with structured fields like intent, urgency, service area, timeline, and outcome.

Whether you’re a single-location property manager, a multi-state HVAC operator, a law firm, or a 100-clinic dental group, the AI receptionist becomes your always-on front desk. Answering every call, capturing every lead, and freeing your team from the phone.

Anatomy of one call

  1. Greets in your business name

    Picks up on the first ring, no menu to press through.

  2. Understands the request

    Plain language, not keywords. Accents and interruptions included.

  3. Answers from your content

    Services, prices, hours, policies. Nothing improvised.

  4. Books or transfers

    Live calendar slot, or a warm transfer under your rules.

  5. Logs everything to your CRM

    Transcript, summary and structured fields on every call.

  6. Follows up by SMS

    Confirmation to the caller, alert to your team.

What it does

Everything a great receptionist does. At 1/10th the cost.

Answers every call instantly

No voicemail, no hold music, every caller hears a real conversation immediately, 24/7.

Qualifies leads in natural language

Captures intent, urgency, service area, budget, and timeline before the call ends.

Books appointments live on your calendar

Reads availability, offers slots, books, and confirms via SMS. All on the same call.

Updates your CRM automatically

Pushes contact, transcript, summary, and structured fields straight into HubSpot, Salesforce, or your own CRM.

Routes urgent calls instantly

Live-transfers VIPs, emergencies, or hot leads to the right person on your team based on rules you set.

Speaks 20+ languages natively

Auto-detects the caller’s language and responds fluently, no scripts, no awkward translation delays.

How it works

Four steps from a ringing phone to a booked appointment in your CRM.

  1. Forward your number

    Keep the business number your customers already know. Forward it to Bevado from any carrier or cloud phone system, either for every call or only when nobody picks up, after hours, or on weekends. No porting, no new hardware, no carrier migration.

  2. Train it on your business

    Paste your website or describe what you do. Add services, prices, hours, service area, FAQs and the tone you want. Then set the rules: which questions to ask before a booking, when to transfer, and what to do when a caller asks for something out of scope.

  3. It answers, books and transfers

    The AI greets the caller in your business name, understands what they want in plain language, answers from your own content, checks real availability on Google Calendar, Outlook or Calendly, books the slot and confirms by SMS. VIP and urgent callers are transferred live to the person you named.

  4. Every call lands in your CRM

    Each conversation is transcribed and summarised, and the details that matter are stored as structured fields: intent, urgency, service area, timeline and outcome. HubSpot, Salesforce, Pipedrive, GoHighLevel or your own system get the record, and your team gets a text.

Under the hood, and why the training step matters most

On every call three systems run in a loop: speech recognition turns the caller’s words into text, a large language model decides what to say next using only the content you trained it on, and a neural voice speaks the reply. The call controller around them handles the parts that make phone conversations hard: interruptions, silence, hold, transfer, and hanging up cleanly.

The model is grounded, not improvising. If a question is covered by your services, prices, policies or FAQs, it answers from that. If it is not, it follows the fallback you chose: take a detailed message, send a text, or transfer to a person. That boundary is what makes an AI receptionist safe to put on a real business line, and it is why two businesses on the same software can sound completely different. The one with better training content gets better calls.

You can hear the difference on the phone receptionist product page, which walks through call transfers, recording, voicemail summaries and the other controls in detail.

Results on the phone

What happened when real businesses stopped missing calls.

Three of the businesses running Bevado on their main phone line, in their own words. Each card links to the full story, including the numbers behind it.

Real Estate Brokerage
RealNY logo

Agents are out at showings all day. Bevado gives every caller an immediate answer. It creates the feeling that someone is always available, and that's exactly what great customer service looks like.

Karen Delacruz

Karen Delacruz

Marketing Coordinator, RealNY

100+
Calls handled per day
~5,000
Calls answered since launch
Read the RealNY story

More stories, across property management, retail, healthcare and manufacturing, in customer stories.

For lean, high-call-volume teams

Built for teams that can’t afford to miss a call.

If you run lean, an AI receptionist is the cheapest hire you’ll ever make. Bevado picks up the moment the call connects, qualifies every caller, books appointments on your calendar, and pushes the conversation to your CRM. All while your team is on the job, in a meeting, or asleep.

7-day free trial. Paid plans from $99/month. No contract, no hardware, no new phone number. Most teams go live in under 5 minutes and cover the cost from the first lead they would have otherwise missed.

  • Live in 5 minutes

    Forward your number, train the AI, done.

  • Keep your number

    No porting, no carrier migration, no new hardware.

  • No contract

    Month to month from $99. Cancel from the dashboard.

Is it worth it?

Put your own numbers in before you take anyone’s word for it.

The honest answer to “is an AI receptionist worth it” depends on two things: how many calls you miss and what one customer is worth. Everything else is detail.

Your numbers

How much are missed calls costing you?

Three inputs, no email required. The result is the revenue sitting in calls that currently go unanswered, against a fixed $99 a month.

15 calls

Voicemails, hang-ups, and calls that ring out after hours or while you are with a customer.

30%

Be conservative. For most service businesses a third of missed callers were ready to buy.

$250

Average first job, appointment, order or lease. Use revenue, not profit.

Every month

$4,875

in revenue from callers you did not speak to. That is 65 missed calls a month, of which about 20 would have booked.

Net of the $99 plan
$4,776
Return on the plan
49×

Assumes every currently missed call is answered and converts at the rate you set. It ignores the calls you already answer, so it understates the total value of 24/7 coverage. Directional, not a quote.

Buyer’s checklist

Eight things to test before you put any AI on your main phone line.

Most products in this category demo well for two minutes. These are the checks that separate a demo from something you can leave answering the phone on a Saturday night. Run them on Bevado too.

  1. Call it cold, from a mobile, at night

    It should pick up on the first ring with no menu to press through, and the greeting should use your business name.

  2. Ask something only your business knows

    Your Tuesday hours, your service area, whether you take a specific insurance. The answer must come from your content, and an unknown question must hit the fallback you chose.

  3. Book a real slot, then check the calendar

    Live availability, a confirmed booking, an SMS confirmation. Message-taking dressed up as booking is the most common shortfall.

  4. Say “this is urgent, I need a person”

    The transfer should go to the number you set, warm, with context. Test it outside business hours as well.

  5. Open the CRM record afterwards

    Look for structured fields, not only a transcript: intent, urgency, timeline, outcome. That is what your team will actually work from.

  6. Call in your customers’ second language

    The switch should happen on the same number without a menu. Ask how many languages are covered and whether accents are handled.

  7. Read the security page, not the badge

    Encryption in transit and at rest, retention you control, PII redaction, audit logs. Regulated industries should ask for the configuration, not the logo.

  8. Find the price without talking to sales

    Published pricing, a trial, and no contract. If you cannot find the monthly price, you will not like the annual one.

What it will not do

An AI receptionist replaces the phone work, not the judgement.

It will not greet a walk-in, sign for a delivery, or notice that a regular sounds upset. It should not decide a refund, give legal or medical advice, or negotiate a rent concession. Those calls need a person, and the right setup routes them to one with the context already captured.

It is also only as accurate as what you give it. A receptionist trained on a stale price list will quote stale prices, confidently. Plan a review of transcripts in the first two weeks, fix the gaps in your training content, and expect quality to climb quickly from there.

Some callers will ask for a human. Give them a path: a transfer during hours, a promised callback after them. The businesses that get the most from Bevado run both, with the AI covering nights, weekends and overflow so staff are not chained to the phone.

Integrations

Use the Bevado CRM, or plug into your existing stack. Bevado's AI receptionists ship with deep API integrations out of the box.

Training

What makes a good AI receptionist? Training.

The difference between a generic answering bot and an AI receptionist that actually closes work is how well it knows your business. Call quality depends on training. Not on the model.

Bevado is configured with your services, FAQs, pricing guidance, tone of voice, qualification rules, booking behavior, and routing logic. Callers get consistent, brand-accurate answers, which means fewer bad handoffs and stronger lead capture on every call.

  • Services, pricing, and policy answers
  • FAQ libraries tuned to your industry
  • Brand voice and tone
  • Lead qualification rules
  • Booking and availability logic
  • Transfer and escalation triggers
Pricing

AI receptionist pricing.

Start with a 7-day free trial. Paid plans begin at $99/month, or $79/month billed annually (save 20%). Most customers cover the cost from the first lead they would have otherwise missed.

Business-in-a-Box

$99/mo

Or $79/mo billed annually (save 20%)

Includes a monthly credit pool. Auto-Reload tops up at $10 per 1,000 credits. See full pricing for plan details and overage rates.

What’s included

  • 200 voice minutes a month
  • Web chat, SMS and email agents
  • Built-in CRM and automations
  • Live calendar booking and transfers
  • Every call transcribed and summarised
  • 7-day free trial, cancel any time

Partner and Enterprise plans are quoted on volume, with API access, custom integrations and dedicated onboarding.

AI receptionist vs alternatives

Why teams replace voicemail and answering services first.

Comparison of voicemail, an in-house receptionist, a human answering service and the AI Bevado receptionist by availability, pickup time, concurrent calls, appointment booking, lead qualification, CRM updates and monthly cost
CapabilityVoicemailIn-house receptionistHuman answering serviceBevado
24/7 live answerNoBusiness hoursLimited hoursAlways on
Pickup timeN/AWhen free30–60s1s
Calls at once11LimitedSimultaneous
Books appointmentsNoYesSometimesYes, on the call
Qualifies leadsNoDepends on the personManual notesStructured + automatic
Updates CRMNoManual entryPartial / emailDirect integration
Cost per month$0~$3,168 salary*$300–$1,500+From $99

Swipe to see every column

*Median pay for receptionists is $38,010 a year ($18.27 an hour) according to the U.S. Bureau of Labor Statistics, before benefits, payroll taxes, cover for holidays and sick days, or a second person for the hours one cannot work. The answering-service range is what published per-minute and per-call plans come to at typical small-business volumes.

How Bevado compares to other AI receptionist tools.

Most AI receptionist tools fall into three buckets. Voice-only bots ( Goodcall , Rosie ) answer the phone but don’t push structured data to your CRM. Human-AI hybrids ( Smith.ai , Ruby) route to a human after the AI greeting, which raises cost and slows pickup. Developer platforms ( Retell AI ) give you APIs but need engineering. And outbound-first products ( Air.ai ) are a different job entirely.

Bevado sits between them. A self-serve AI receptionist that scales from lean teams to multi-location and enterprise, with native CRM and calendar sync, live booking, rule-based transfers, and 20+ language support out of the box. Plans start at $99/month with no contract.

FAQ · 19 questions

AI Receptionist FAQs

Common questions about deploying an AI receptionist, grouped by what you are trying to decide. If you don’t see your question, our team can walk you through it.

Ask a question we missed

An AI receptionist is a virtual phone agent that answers inbound calls instantly, 24/7. It greets callers, understands their intent in natural language, qualifies leads, books appointments on your calendar, and logs every conversation to your CRM. Without any human staff on the line.

Deploy your AI receptionist today.
Never miss another call.

Forward your existing number, train it on your business, and go live in under 5 minutes, no new hardware, no number changes, no contracts.

7-day free trial · From $99/month · Cancel any time

Ready to go live

Get your AI Workforce for free, today.

Launch Bevado in minutes, capture more leads, and automate repetitive front-office workflows from day one.

No credit card requiredGo live in under 5 minutesCancel anytime